Cancellation Policies & Terms and Conditions

Cancellation Policy 

Services must be fully paid 48 hours before any rendering of services.

You may reschedule a service within 24 hours' notice. Please send a direct e-mail to ritualcomun@gmail.com to notify your practitioner. 

There is a 15-minute grace period, meaning you can arrive up to 15 minutes late from your scheduled time. Your appointment will still end at the scheduled time.

 

If a client arrives after the 15-minute grace period, service is subject to cancellation and no refunds will be available. If you have any questions or concerns please reach out to us, so we can resolve any issues. We want to provide you with the best care we can. 

Any booked service may be canceled and eligible for a refund 48 hours before the scheduled service.

If you wish to cancel 24 hours or less prior to your scheduled service a 70% partial refund will be issued. 

Please allow 24-48 hours for any refunds to be processed. Any international payments may take longer due to banking protocols. Feel free to reach out to us if you are encountering any issues. 

 

Terms and Conditions 

Your privacy and confidentiality are important to us! We do not share your information or any conversation details you have during a session with anyone. If a practitioner feels it is important to consult with a fellow Ritual Comun practitioner, you will be formally notified, and we will only act upon your approval. 

 

Your Safety is always our priority! We are committed to bringing holistic, ethical, and compassionate care. Ritual Comun, LLC practitioners reserve the right to refuse service to anyone who is considered beyond our scope of care. This includes suicidal ideation as well as homicidal ideation. 

If during the course of any service the client begins to exhibit any signs of care that is out of the scope of our care, we will do our best to find appropriate resources to better assist your needs. Again, this is done to keep everyone safe we do not assume responsibility for any referrals given. 

*We honor your time and value your exchange.  We strive to work with the highest integrity. If our services don't match your needs, we will connect you with resources and practitioners can better serve you and any relevant refunds will be honored. 

***Nicole Y. Herrarte is bound by BBS and APA board of ethics to report any child, elder, or person with disabilities abuse. Please note that if at any point information that pertains to either physical, sexual, neglect, financial abuse to the above-mentioned populations- will be reported to the proper USA entities. ***

 

Any information shared by any practitioner under Ritual Comun, LLC is not to be considered legal or medical advice. These services are for personal enrichment only. Any resources (whether practitioner or written information) are given in good faith. Ritual Comun does not assume responsibility for these referrals. 

 

Some services include a recording of your session.  These recordings will be e-mailed to you 24-48 hours after the service has been rendered. 

Please note that these recordings are kept private and will only be issued to the client(s). You have the right to refuse to be recorded, just keep in mind that we will not be able to issue any recordings if you were to change your mind. 

Once your recording has been mailed out, we will wait for your confirmation that it has successfully arrived. We will delete any recordings from our records 24 hours after your confirmation. This is to ensure that your privacy is respected. 

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8000 W. Manchester Ave, Playa Del Rey, California